Hair Muse support
Start with the quick fixes below. For a privacy request, account issue, or problem that persists, contact Rocket Digital and identify Hair Muse.
Apple processes Hair Muse payments. Current prices, billing periods, trials, and eligibility are shown in the app before you confirm a purchase.
Hair Muse keeps generated looks, reports, and chat presentation locally on your device unless a feature clearly says otherwise. Deleting the app or its local data can remove locally stored content.
Optional Apple, Google, or email sign-in is available for account features. Account deletion is available in the account settings.
Use the Rocket Digital contact form for access, correction, deletion, restriction, portability, objection, or another privacy request. Include “Hair Muse” and the email associated with your account, if applicable.
Good to know
Try a new front-facing photo with your full head visible, even light, sharp focus, and no hat, sunglasses, blocked eyes, or strong beauty filter.
Check your internet connection, confirm the photo-processing permission is still active under Settings → AI Processing, and try again with a clear photo. Temporary service limits or availability can also affect generation.
Open Hair Muse, go to Settings or Premium management, and choose Restore Purchases. Use the same Apple Account that made the original App Store purchase.
In Hair Muse, open Settings, choose your account, and select Delete account. If you cannot access the app, use Rocket Digital’s contact form and identify Hair Muse in your request.
In Hair Muse, open Settings → AI Processing. Photo and AI chat permissions are listed separately, and you can withdraw either one.
Still need help?
Include the app name, your device model, iOS version, app version, and a short description of what happened. Do not send a private selfie unless support explicitly requests one through an approved channel.
